AI & agents
AI agents that actually ship
What separates a demo-stage chatbot from a production agent that runs part of a business. Architecture notes from systems we run in the wild.
Writing
Notes from the team.
Opinionated writing on AI agents, SaaS engineering, WhatsApp systems, and the tools we build with every day. No thought leadership, no listicles.
Coming soon
What we're writing about next.
Drafting
AI & agents
News-grade AI systems
Turning firehoses of content into clear signal — real-time summarisation, source ranking, and the retrieval patterns we use to keep answers honest.
SaaS engineering
The SaaS stack we default to
Six reasons our default engineering choices change slowly and one reason they change fast. A short manifesto on shipping reliable software quickly.
Messaging
WhatsApp-native products
Why WhatsApp beats a mobile app for entire categories of software — and the handful of design patterns that make WhatsApp-first products feel native.
Product
Building for a global operator
Multi-lingual from day one, time-zone aware, cloud-native, region-aware pricing. Notes on designing products that work for operators anywhere.
Evolving tech
Edge runtimes, Web3 and what comes next
We rotate our stack about every 18 months. Here is how we decide what stays, what gets adopted, and what we quietly retire.
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