Case studies

Pakistani businesses, measurable wins.

Names anonymised where NDA applies. Metrics audited by the customer before publication.

Hamdam.careKarachi · Defence

Clinic A

Problem

4-doctor general practice losing 15–20% of booked appointments to no-shows. Receptionists making 80+ confirmation calls per week.

Outcome

Automated WhatsApp reminders in Urdu + English. No-show rate 18% → 7% in 30 days. PKR 180,000 in recovered monthly revenue.

WABA ServicesLahore · Gulberg

Problem

Mid-size fashion retailer spending 3 hrs/day on WhatsApp order taking. Orders lost when staff missed messages overnight.

Outcome

Automated order confirmation flow, overnight queueing, Meta-approved utility templates for shipping updates. Response SLA 3 hrs → 8 min.

We publish one new case study per quarter. If you’re running a pilot, let’s talk about how we capture the numbers together.